Shipping policy

Shipping:

We ship to most countries worldwide. Please reach out to us if you are unable to checkout in the payment page.

We use primarily DHL Express and FedEx express for international deliveries. Should you have a preferred carrier, please message us and we will try our best but we cannot guarantee that a specific shipping method will be available for your country. 

FAQ on FedEx shipping can be found here.

FAQ on DHL shipping can be found here.

Domestic (Singapore) Shipping and Delivery Costs:

• Pick-ups are available at our Adelphi unit at no additional delivery cost
• Standard: SG$5 for all orders
• Expedited: SG$7.50 for all orders below $1000. Free for orders $1000 and above.

International Shipping and Delivery Costs:

Standard delivery:

• US$20 for orders between US$0 to US$799.99

Express delivery:

• Free for orders US$800 and above
• $20 for orders between US$99.99 to US$799.99
• $30 for orders between US$0 to US$99.99

Shipping Terms and Conditions

We reserve the right to cancel any order at our discretion.

All orders and shipments are not inclusive of import tax, any of which are the responsibility of the customer to check prior to purchase.

All prices on our website do not include tax.
Tax may be be changed by your local customs and will be the responsibility of the customer to verify with their local authorities and pay for. 

In the event that a customer is unwilling to pay their customs tax and related fees, the package will be returned to us by the postal service. Any shipping costs incurred in this event will be on the burden of the customer. If the customer received free shipping in their order, the shipping cost for both trips will be deducted from their order refund amount.